| 000 | 00779nam a2200229 i 4500 | ||
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_c176166 _d176156 |
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| 001 | BDZ0007552888 | ||
| 003 | StDuBDS | ||
| 005 | 20221115135936.0 | ||
| 008 | 160823t20062006bcca f 000|0|eng|d | ||
| 020 |
_a9781412094139 (pbk.) : _c£7.99 |
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| 040 |
_aStDuBDS _beng _cStDuBDS _dStDuBDSZ _erda |
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| 050 | 4 | _aHF5415.5 | |
| 072 | 7 |
_aBUS _2ukslc |
|
| 082 | 0 | 4 |
_a658.8 _223 |
| 100 | 1 |
_aDunbar, Alf, _eauthor. _920235 |
|
| 245 | 1 | 0 |
_a"Just looking thanks!" : _bthe straight-forward guide to creating brilliant customer service / _cAlf Dunbar. |
| 260 |
_aVictoria, BC : _bTrafford Publishing, _c[2006] |
||
| 300 |
_a99 pages : _billustrations (black and white) ; _c21 cm |
||
| 650 | 0 |
_aCustomer relations. _920236 |
|
| 650 | 7 |
_aBusiness and Management. _2ukslc _911734 |
|
| 942 | _2ddc | ||